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Customer Testimonials

Click here to read what some actual customers say about M&M Car Care Center.

How are we doing?

At M&M Car Care Center, we genuinely care about our customers and value their opinions. Please take a minute to give us your feedback about your experience with us.

As our way of saying "thank you" for completing our survey, we'll enter you into a monthly drawing for a free oil change.*

First name:

Last name:

E-mail address:

Date you visited our shop:

Invoice #:


1. When you visited our shop, were you greeted promptly?
Yes   No

2. Did our staff listen to your needs and concerns?
Yes   No

3. Was your vehicle ready when it was promised?
Yes   No

4. Were you given an explanation of the work we performed?
Yes   No

5. If additional work was recommended, was it clearly explained?
Yes   No

6. Based on your experience, how likely are you to recommend us?
Very likely  Likely  Unlikely  Very unlikely

7. What is the main reason you chose us for this visit?
Repeat customer  Reputation  Recommended by someone
Coupon or other advertisement  Close to my home or office

8. How did you first hear about us?
Driving by  Recommended by someone  Internet search
Phone book  Newspaper  Other advertising 

9. How did you find our waiting area?
Very clean  Clean  Dirty  Very dirty

10. How did you find our restrooms?
Very clean  Clean  Dirty  Very dirty

11. Additional comments or suggestions:


  

*Free oil change entry requirements: Only fully completed surveys will qualify. One survey per customer per visit only. Qualified surveys will be entered into a monthly drawing for a free oil change in the month the survey is received. Drawings will be held on the last business day of each month. M&M Car Care Center reserves the right to use free oil change winners in on-line website promotions. Free oil changes are not transferrable and may not be redeemed for cash value or any other products or services.